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All T-shirts bought on Fairy Jam Factory comes with a 30 day money back guarantee.

This means you can return your product to us within 30 days of purchase and are eligible for a replacement or refund.

Returns are accepted under the following circumstances:

  • Product is sub standard upon receipt

  • Product becomes sub standard after a short period of time.

  • Incorrect size ordered or sent.

Returns should be sent to the following with a covering note:

Fairy Jam Factory

4 Cockhill Farmhouse

Trowbridge

Wiltshire

BA14 9BQ

CUSTOMER SERVICE

ALL ITEMS CAN BE CUSTOMISED TO MEET YOUR INDIVIDUAL NEEDS

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